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FAQ from our clients

Jan. 06, 2017

FAQ from our clients

1.What's your main products?

Our products mainly include Cooling Tower Accessories (such as Cooling Tower Fill, Drift Eliminator, Mist Eliminator, Spray Nozzle etc.) Water Treatment Media (such as Tube Settler, MBBR Media, Bio Ball Media, Diffusion Aerator etc.) Chemical Tower Packing (such as Pall Ring, Heilex Ring, Polyhedral Hollow Ball, Teller Rosette Ring, Cascade Mini-ring etc.) and Water Tank (such as GRP Water Tank, Galvanized Steel Water Tank, Stainless Steel Water Tank). All of the products support OEM.

2.What's your advantages?
more than ten years manufacture experience in environmental products
8 manufacture lines with high-tech machines and equipments
High quality products with competitive price
Support OEM as your requirements
Complete after-service system

3.What's your shipping port?
The main shipping ports are Tianjin and Shanghai. We also can ship the goods to the other ports according to the clients requirement

4.If we want to check your products quality, may I ask for free sample?
Yes, we could supply the free sample if our quotation and product size are suitable for you. You just need to pay for the delivery fee or provide courier account or arrange courier to pick up the sample from our company.

5.Could I get the installation guide if we do not know how to assemble the products?
Yes, we could provide video to show or our suggestion from technical department.

6.What is your payment term? Do you accept order online?
T/T, L/C, Western Union, PayPal, Cash.
Yes, you can place order online because we are Alibaba trade assurance member. After you place order online, Alibaba Company as third party can assure the good quality and delivery on time.

7.What's your common packing and delivery time?
Our common package for the products is plastic bag, wooden pallet, wooden case or as your request.
Please feel assured that we can confirm the products are in good condition when you receive them.
usually the delivery time is within 15days but we still need to confirm base on your final order quantity.